How the Consulting Process Unfolds

Consulting engagements build on insights surfaced through the Organizational Leadership Strain Diagnostic.

Once leadership strain is clearly understood as a structural issue rather than an individual problem, organizations are better positioned to make changes that are sustainable rather than reactive.

This work unfolds in phases, shaped by organizational context, readiness, and scope.

The Consulting Arc

Consulting work typically addresses:

  • how decisions are made and where authority sits

  • how power is concentrated, avoided, or informally exercised

  • communication patterns that shape culture under pressure

  • ethical strain, governance confusion, or role misalignment

  • unspoken norms that drive burnout, conflict, or overextension

The emphasis is on helping leaders steward systems more clearly, rather than asking individuals to adapt to unsustainable structures.

Phase One: Leadership Alignment and Systems Clarity

Purpose

To realign leadership roles, authority, and decision-making structures based on diagnostic findings.

Deliverables

  • leadership alignment sessions

  • systems mapping and synthesis

  • facilitated conversations with senior leadership or boards

  • clear articulation of constraints, risks, and leverage points

Timeline

Phase 1 usually takes 4–8 weeks

Organizations often enter this phase following periods of burnout, leadership fatigue, ethical strain, or stalled change efforts.

Phase Two: Capacity, Governance, and Integration

Purpose

To support leaders and systems in integrating new patterns into daily operations and governance structures.

Typical Areas of Work

  • leadership decision-making and role clarity

  • communication and conflict navigation

  • board development and governance practices

  • ethical accountability structures

  • integration of new ways of working into organizational life

Engagement Formats

  • leadership coaching for senior leaders

  • board retreats and governance intensives

  • facilitated planning and implementation support

  • on-site or multi-session engagements

Timeline

Phase 2 unfolds over 3–6 months, depending on scope

How Engagements Are Structured

Each engagement is designed in response to the organization’s specific context.

This work requires:

  • leadership buy-in

  • willingness to engage in discomfort

  • commitment to sequence and pacing

Structural change is emotionally demanding.
This is expected. The work is designed to hold that reality without rushing past it.

Who This Work Is For

This works is for:

  • academic leaders and institutions

  • arts organizations and creative nonprofits

  • mission-driven organizations navigating growth or strain

  • boards and executive teams facing ethical or cultural complexity

This work is not appropriate for organizations seeking quick fixes or surface-level change.